1. Prime your candle - Unprimed candles will cause uneven burning and reduce burn times. When first burning, the melted wax must reach across the jar, from edge to edge.
2. Trim wick – Trim wick every time you light your Surmanti candle. Discontinue burning when you have 1cm or less of wax in your Surmanti candle.
3. Choose a suitable area to burn candle - Always place your candle on a heat resistant surface. Never burn in draughty areas, near open windows or doorways, as variation in temperatures (from hot to cold) may cause the jar to crack or shatter.
4. Follow strict precautions - Do not leave your Surmanti candle unattended and keep away from children, curtains, and pets. Failure to follow safety instructions may result in fire, injury, or smoke damage.
5. Burn time - Do not burn your candle for more than three hours at a time.

Eco Soy Wax, Natural Fragrance Oils and Essential Oils.

Health First: Crafted to minimize exposure to harmful chemicals with natural, organic, hormone-safe ingredients.
Holistic Wellness for All Ages: Supports well-being safely, free from hormone disruptors, and suitable for all ages to prevent early puberty and developmental concerns.·
Extensive Research: Ingredients carefully selected to avoid risks related to cancer, metabolic, reproductive, and neurological health.·
Safe Materials: We use glass where it’s safe, or BPA/phthalate-free plastics.·
Eco-Conscious: Committed to sustainable, recyclable packaging.·
Full Transparency: We openly share our ingredient choices.·
Animal Friendly: We test on family & friends, never animals.·
Quality and Results You Can Trust: Made fresh in small batches. 

Relax, You're in Safe Hands. Love It or Your Money Back Guarantee

If you don’t absolutely love your Surmanti products, return them within 30 days for a full refund or exchange— Your happiness and feedback drive our success.

We want you to be more than happy. We want you to LOVE your Surmanti products. We know if you are delighted, you will tell others, and that is VERY, VERY important to us. After all, that's been our growth strategy for a decade. In the unlikely event that you are not satisfied, we'll gladly exchange or refund your purchase for a full 30 days, at no charge to you. Now, we can't be any fairer than that, can we?

Please be aware that you are responsible for covering the shipping costs when returning an item. Original shipping charges are non-refundable unless the product is faulty or Surmanti has made an error with your order.

This return policy applies only to purchases made directly through www.surmanti.com.au

Relax, You're in Safe Hands. Love It or Your Money Back Guarantee

If you don’t absolutely love your Surmanti products, return them within 30 days for a full refund or exchange— Your happiness and feedback drive our success.

We want you to be more than happy. We want you to LOVE your Surmanti products. We know if you are delighted, you will tell others, and that is VERY, VERY important to us. After all, that's been our growth strategy for a decade. In the unlikely event that you are not satisfied, we'll gladly exchange or refund your purchase for a full 30 days, at no charge to you. Now, we can't be any fairer than that, can we?

Please be aware that you are responsible for covering the shipping costs when returning an item. Original shipping charges are non-refundable unless the product is faulty or Surmanti has made an error with your order.

This return policy applies only to purchases made directly through www.surmanti.com.au

You're super important to us. So, we work really hard to ensure your order ships out quickly, deliveries can take between 1-5 business days. 

We work with several courier companies to make sure your order is received swiftly.

Orders placed after 1:30 pm will be couriered the following day. Rural deliveries typically take 1-2 days longer.

If you are unsure, please call us on 0400 146 276 or email: orders@surmanti.com.au

Flat Rate Shipping Fee of $15.00 Australia Wide.

All prices are in Australian Dollars and include GST.  

You're super important to us. So, we work really hard to ensure your order ships out quickly, deliveries can take between 1-5 business days. 

We work with several courier companies to make sure your order is received swiftly.

Orders placed after 1:30 pm will be couriered the following day. Rural deliveries typically take 1-2 days longer.

If you are unsure, please call us on 0400 146 276 or email: orders@surmanti.com.au

Flat Rate Shipping Fee of $15.00 Australia Wide.

All prices are in Australian Dollars and include GST.